Tap To Call Now!


ServiceMaster DSI | News & Tips

House Fires During Grilling Season and Who to Call for Fire Damage Restoration in Indianapolis, IN

June 13th, 2017 · No Comments


As warmer weather settles in and summer quickly approaches, spending time outdoors becomes an attractive option. For many households, this involves making the most of outdoor cooking opportunities. Grilling outdoors on a charcoal or propane grill, or using fires and outside cookware, is a great way to bring depths of flavor to a meal. With all the fun and good food that outdoor cooking offers comes an increase in the variety of ways an unwanted fire could start. This increased risk of fire puts your home in danger more than any other time of year. If you experience a grilling-related house fire this summer, ServiceMaster DSI offers comprehensive large-loss fire damage restoration in Indianapolis, IN.

Because outdoor cooking varies from household to household, there are many ways the danger of house fires can be increased:

  • Grease flare ups are the most common cause of fires during outdoor cooking sessions. Fats dripping from foods or old grease on a dirty grill can quickly and violently ignite, spreading the fire to nearby flammable objects like decking, buildings, or even grass, clothing, and hair. Unexpected grease flare ups can really ruin a dinner, but they can also lead to severe building damage caused by flames spreading to your home
  • Charcoal spills are another problem with charcoal grills. While it seems almost impossible for hot coals to escape the grill, there are a number of reasons why it may happen. For example, old or damaged grills might have small cracks along the bottom where sparks and hot pieces of charcoal may fall. Charcoal grills are also more lightweight than propane grills and can be knocked over more easily, spilling red-hot charcoals over your lawn, patio, or deck
  • Leaks in your propane grill pose a very dangerous situation when it comes to outdoor cooking. Whether the valve has a small leak or the gas line or burner assemblies are cracked, any leak creates a situation of poor grill integrity. These leaks can lead to unwanted flames that can ignite nearby structures
  • Flammable materials too close to the grill is another common cause of house fires when it comes to outdoor cooking. Loose clothing, towels, long hair, pet tails, tree branches, and structures are all flammable objects often close to grills that could potentially ignite. Unfortunately, many grills are also close to houses, and that proximity further increases the dangers of a house fire

If you experience large-scale damage this summer from outdoor cooking or any other cause of fire, ServiceMaster DSI can give you a full recovery with our professional fire damage restoration in Indianapolis, IN. Contact us at (317) 559-2231 today for more information.

→ No Comments Tags: Fire Damage · Fire Damage Repair · Fire Damage Restoration ·

Hurricane Preparedness Checklist for Homeowners

May 9th, 2017 · No Comments

attaching plywood to windows

For the third day of Hurricane Preparedness Week, ServiceMaster DSI created a hurricane preparedness checklist for homeowners.

Be Educated

  • Stay informed with your local media
    • Monitor weather reports and watch for incoming tropical storms.
  • Educate yourself on hurricanes and the damage they can do. Read about hurricane categories here.
  • Know where your gas/propane and water shut-off valves are located. If a hurricane hits and if you have a leak, turning these valves off could be the difference between saving your home and having to rebuild.

Protect Your Family       

  • Create an emergency supply kit that includes:
    • A week’s supply of water and food per person
    • Cash
    • Battery operated radio
    • Tools
    • First aid kit
    • Flashlights
    • Blankets
  • Fill your chainsaw with gas and test it. If you do not have a chainsaw, consider buying one. You may need to cut down trees to get to safety.
  • Create, plan and practice an evacuation route for you and your family members.
    • Fill your vehicle’s gas tank in case you need to evacuate.
      • Make sure you have a car charger for your cell phone.
    • Put all important documents and/or any medications in waterproof/fireproof containers including:
      • Social security cards
      • Birth certificates
      • Passports
      • Insurance policies
      • Titles to Cars
      • Mortgages
      • Wills

Protect Your Pets

  • Get your pet an ID Tag
  • Buy leash and carriers to keep your animals with you if a disaster occurs. They may run off if a hurricane hits.
  • Store pet food in your emergency supply kit 

Protect Your Home

  • Have a roof inspection to make sure your roof is sealed tight.
  • Consider purchasing a generator. If you already have one, test it to make sure it is working properly.
  • Cut down any loose shrubbery that could fall and hit your home.
  • Bring in any lawn and garden furnishings or equipment. High winds could pick up these items and hit your house with them.
    • Exception: If you have a gas grill, do not bring the tank inside. Try to anchor or store the tank outside where high winds will not pick it up.
  • Consider buying flood/hurricane insurance. If you have flood/hurricane insurance, review your policy and deductibles.
    • Take photos of your home before a disaster hits so you know exactly what needs to be replaced and how much your contents are worth.
  • Close and board up windows, doors and garage door.
  • Sandbag all entrances and openings to your home.

Recovering from a hurricane can be tough but the experts at ServiceMaster DSI have the knowledge and expertise to restore your home. If you are in need of hurricane damage cleanup, give us a call at 844-413-3130.

→ No Comments Tags: Disaster Restoration · Hurricane · Hurricane Preparedness Week ·

Hurricane Preparedness Checklist for Businesses

May 8th, 2017 · No Comments

For Hurricane Preparedness Week, ServiceMaster DSI has put together a Hurricane Preparedness Checklist for Businesses.

Before a Hurricane

  • Know your hurricane risk.
  • Stay informed with your local media.
    • Monitor weather reports and watch for incoming tropical storms
  • Know the different hurricane categories and how much damage it could cause to your business. Read about hurricane categories here. 
  • Know your evacuation routes.
  • Evaluate your contingency plan, make sure it is up-to-date, and practice it. (Contact your ServiceMaster DSI Account Manager at 844-413-3130, if you need a SRM Disaster Recovery plan).
  • Develop a crisis communications plan for your employees, customers and vendors.
  • Review and understand your company’s hurricane insurance coverage and deductibles.
  • Back-up your company’s data and records
    • Test your recovery process. Don’t just assume the backup is working.
    • Identify a safe storage area within the facility where records can be relocated.
    • Make sure other employees in your company know how to recover the back-up data.
  • Mark and know where your shut-off valves are. Contact your ServiceMaster DSI Account Manager at 844-413-3130, if you need a SMDSI Water Shut-Off Valve Tag).
  • Identify emergency power requirements and determine if generator is available.
  • Determine personnel responsibility for maintaining the property and assign essential tasks like:
    • Storing lightweight, loose items that may be blown around in the wind
    • Checking security and flood lighting
    • Turn on generator and any emergency power systems
    • Shut-off valves, if needed.
  • Verifying that communications equipment is functioning properly
  • Build or restock an emergency supplies kit like:
    • First-aid kit
    • Battery operated radio and/or TV
    • Whistle to signal for help
    • Tools to turn off shut-off valves
    • One flashlight per person working during the hurricane
    • Extra batteries
    • Food and water for staff assigned to maintain the facility during the hurricane
  • Provide employees with hurricane preparedness information.

Reduce the Risk of Damage to Your Property

  • Unplug small appliances and equipment. Turn off all electricity at the main circuit breaker including air conditioning units.
  • Board up all windows and doors.
  • Sandbag any entrances and the space around your building.
  • Cut down any loose shrubbery that could hit your building during the hurricane
  • Store files, furniture and equipment away from windows and doors.

Sometimes even if you have prepared, your business lies directly in the path of the storm and damage may be unavoidable, but it doesn’t have to be permanent. ServiceMaster DSI can help you quickly recover and quickly rebuild your commercial operations to get your business back on track. Give us a call at 844-413-3130 for any commercial restoration needs.

→ No Comments Tags: Commercial Restoration · Hurricane ·

Recovering from Spring Flooding and Storm Damage with Professional Disaster Restoration in Chicago, IL

May 8th, 2017 · No Comments

Streets and road invaded by mud during a flood

April may have passed, but springtime rain showers are nowhere near an end. For the next month, high humidity and precipitation will continually sweep across the Midwest, soaking topsoil and raising water levels in rivers, lakes, and streams. In humid continental climates like the Midwestern U.S., spring is the time of year with the highest risk of flooding and water damage. If your home or business experiences large scale water damage from soggy weather this spring, ServiceMaster DSI provides comprehensive disaster restoration in Chicago, IL.

Chicago receives precipitation year round, but spring is the wettest season. Snow is a possibility, even into May, and frequent rains spread from March until June. Strong thunderstorms are also common during Chicago springs, blasting the city with high winds, damaging hail, and heavy rains.

On average, monthly spring and summer rainfall in Chicago reaches 4 inches, approximately 1 inch higher than fall and precipitation, and 3 inches higher than winter precipitation. This rapid accumulation of precipitation puts buildings at risk of water damage from the following:

  • Basement flooding from groundwater
  • Flooded crawlspaces from leaky roofs
  • Structure flooding from clogged gutters and leaky roofs
  • Location-based flash flooding causing severe property damage
  • Pooling water around foundations
  • Rains causing saturated and swollen lumber
  • Exposure to water and humidity causing material corrosion

Lake-effect weather also poses significant problems in the spring. With such a close proximity to Lake Michigan, the contrasting cold lake waters and warm spring air create a new source of weather patterns from high winds and thunderstorms to even more rain. Storm damage from lake-effect rains and inclement spring weather adds to the increased risk of large-scale water damage in and around Chicago, IL, during the spring.

From home to business, no building is completely safe from the potential of water damage. If you’re struggling with water damage or other disaster circumstances, you can count on ServiceMaster DSI for the best in professional recovery services. Our expert damage restoration technicians are trained and equipped to remediate all damage and return homes and businesses to pre-loss conditions.

For more information about our comprehensive disaster restoration in Chicago, IL, contact ServiceMaster DSI at (844) 413-3130 today.

→ No Comments Tags: Disaster Restoration · Water Damage Restoration ·

Understanding the Various Hurricane Categories and What Kind of Damage They Can Do To Your Property

May 7th, 2017 · No Comments


The National Weather Service Agency deems May 7 – 13th as Hurricane Preparedness Week. As a national leader in hurricane restoration, ServiceMaster DSI has seen first-hand what a hurricane can do to a family, a home, and/or a business. This is why ServiceMaster DSI wants to be a “force of nature” and remind all of their friends, family and customers to be ready for a hurricane or tropical storm.

Any tropical disturbance making landfall with rain and wind can be a devastating experience. The first step to being prepared is understanding the various types of tropical systems and what kind of damage it can do to your property.

All tropical weather formations are rated based on the storm’s sustained winds and can change classifications by gaining or losing wind strength throughout the tropical disturbance’s life cycle. The higher the tropical system is rated, the more property damage it can cause if it makes landfall.

Tropical Depression: A tropical depression is a tropical weather system with winds from 23-38 mph. A tropical depression can cause light flooding and damage to home or businesses.

Tropical Storm: A tropical storm is a low-pressure weather system with winds from 39-74 mph. Minimal damage can occur such as shrubbery, signs and fences could hit your home and damage it. Once winds reach 74 mph, it is called a hurricane.

A hurricane can grow from a tropical storm to a hurricane classification quickly. Hurricanes are rated by a 1-5 scale from the Saffir-Simpson Hurricane Wind Scale.


Category 1 Hurricane: Category 1 Hurricane is winds from 74-95 mph. Minor damage and flooding can occur especially in restaurants/shops on a pier and mobile homes.

Category 2 Hurricane: Category 2 hurricane is winds from 96 – 110 mph. Moderate damage can occur including door and window damage to homes and businesses.

Category 3 Hurricane: A major hurricane is any hurricane classified as a Category 3 or higher. A category 3 hurricane has winds up to 130 mph. Excessive property damage can occur.

Category 4 Hurricane: A category 4 hurricane is a hurricane having winds from 131 – 155 mph. Extreme property damage and flooding can occur from a Category 4 Hurricane.

Category 5 Hurricane: The highest category hurricane, category 5, consists of winds from 156 and up. Catastrophic damage can occur to your property if a Category 5 hurricane hits landfall such as, major flooding, complete roof failure, buildings and mobile homes being blown down and completely destroyed.

Time is of the essence if your property has been damaged by one of these tropical disturbances. You will want to call a board-up and mitigation team that you can trust to get your property restored. ServiceMaster DSI has been restoring homes and businesses after hurricanes for over 30 years and we will do whatever it takes to respond immediately, manage your recovery efficiently, and get your home or business restored fast. If you are in need of hurricane damage cleanup, give us a call at 844-413-3130.

Looking for more hurricane preparedness tips? In honor of Hurricane Preparedness Week, ServiceMaster DSI will be posting hurricane tips all week long. We urge you to follow us on social media all this week for ways to stay ahead of the tropical storms.


→ No Comments Tags: Disaster Restoration · Hurricane ·

The Importance of Professional Cleaners for Blood Remediation and Trauma Cleanup in Denver, CO

April 17th, 2017 · No Comments

Sometimes natural disasters can seem manageable compared to the trauma of a crime scene or a grisly accident. Both categories of disaster, however, need professional action to right the damage done. When it comes to trauma situations, the materials left behind can be damaging and toxic. In many cases, biohazards are a significant danger present at a trauma scene, and without professional remediation, these materials can linger and cause long-term hazards. For these situations, ServiceMaster DSI provides comprehensive trauma cleanup in Denver, CO.

One severe problem that is often associated with trauma scenes is blood. Accidents, crime scenes, and any other situations involving injury or death are likely to have blood present at the location. The dangers of blood are very real, and the people and structures exposed may face severe consequences without proper mitigation.

Bloodborne Pathogens: Diseases carried in blood can remain contagious for up to two weeks after a trauma situation occurs. These dangerous pathogens include these major viruses and bacteria:

  • HIV, the notorious virus that leads to the development of AIDS is carried in blood. Blood cells containing HIV can transmit the virus even after all visible blood is removed.
  • Hepatitis B, an infection in the liver, is caused by HBV, another well known bloodborne virus. Exposure to cells infected with HBV greatly increases the danger of contracting chronic infections that could lead to longterm serious health problems.
  • Hepatitis C is another virus that affects the liver. This bloodborne pathogen affects more than three million people in the US with chronic symptoms.
  • MRSA is a bloodborne bacteria strain that resists most antibiotic treatments. It can cause skin infections, pneumonia, and a wide range of other severe conditions.

Remaining Blood: Aside from the immediate health risks that blood at a trauma scene pose, there can be severe longterm effects if professional action is not taken. Our qualified trauma remediation technicians will take action to fully remediate the scene and eliminate the possibilities of the following results of remaining blood.

  • Damage to building materials and furnishings is highly likely if blood is allowed to linger for extended periods of time. This can easily be avoided if a professional trauma cleanup team addresses the scene. Our expert cleanup technicians can fully remove all traces of blood, protecting your home or business from longterm damage.
  • Odors can also be an issue if qualified professionals do not perform a comprehensive blood cleanup. Because blood is an organic material, decay and the smells that come with it are inevitable if particles are allowed to remain at the scene.
  • Diseases from bloodborne pathogens are one danger of lingering blood, but many other bacteria, viruses, and contaminants can be at a trauma scene where blood is present. These dangerous materials will increase the chances of disease in those exposed if proper remediation action is not taken.

For more information about the importance of blood remediation and our services in trauma cleanup in Denver, CO, contact ServiceMaster DSI at (844) 413-3130 today.

→ No Comments Tags: Disaster Restoration · Safety ·

Colorado’s High Ranking for Man-Made Environmental Hazards and the Importance of Trauma Cleanup in Denver, CO

March 9th, 2017 · No Comments

While property values rise across Colorado, pollution remains a problem in many cities throughout the state. In 2014, Denver County ranked 5th among regions in the U.S. with the highest concentrations of man-made environmental hazards. Three years later, many of the hazards have barely been addressed and still put Denver homes and businesses at risk of pollution and trauma situations. When it comes to faulty containment for man-made environmental hazards, ServiceMaster DSI offers protection and waste mitigation with comprehensive emergency trauma cleanup in Denver, CO.

There are several sources of man-made environmental hazards in Denver County that pose a danger to the community and natural environment. These sources can range from illicit manufacturing to long-established city-sanctioned industrial sites.

Drug Labs: Meth labs have been a growing problem for Denver law enforcement agencies over the last 20 years. Abandoned or busted meth labs leave behind severe amounts of hazardous waste that are harmful to people and the environment. This waste can include anything from ammonia and ethyl alcohol to lithium metal and Freon. Meth lab sites and other drug labs should be treated by trained trauma cleanup professionals.

 Mining: Colorado has a long history of mining and it played a large role in the silver boom and the gold rush. Historical mining sites like the Argo Mill and Silverton’s historical district still stand as tourist sites. However, the environmental effects of those mining sites are detrimental even today. The reshaping of the land and the exposure of buried elements like radium still put Denver’s communities in danger as runoff and air pollution travel from mining sites. When waste cleanup projects are launched to remediate the dangers of old mine sites, ServiceMaster DSI can provide emergency trauma cleanup to communities across the Denver-Aurora metro area.

 Landfills: The most hazardous landfill affecting the environment in Denver County is the Lowry Landfill. The 507-acre site accepts industrial and city waste. Despite the 1984 recognition of its causing severe environmental harm, the Lowry Landfill contaminates groundwater, soil, sediment, air, and surface water to this day. When waste cleanup projects are planned for the Lowry site and other landfills in and around Denver, our trauma cleanup teams are qualified to take on the worst.

Smelting Plants: Though the majority of environmental dangers caused by major smelting plants like the Globe Plant were addressed in 2009, a large amount of pollution remains. The manufacturing process of smelting plants leaks toxic heavy metals like lead, cadmium, arsenic, and zinc into the earth, and if significant breaches in the containment of smelting plants occur, emergency trauma cleanup must be provided to protect the environment and communities up to 50 miles in radius.

This is a very abridged list of man-made environmental hazards in Colorado, and there are many more dangers in existence. For more information about our emergency trauma cleanup in Denver, CO, contact ServiceMaster DSI at (303) 288-2900 today.

→ No Comments Tags: Uncategorized ·

Restoring Your Carpets After Flooding and Water Damage of All Kinds With Professional Carpet Cleaning in Indianapolis, IN

February 17th, 2017 · No Comments

Whether it’s winter or summer, Midwest weather is notorious for frequent precipitation and high humidity. In the winter, ice dams, burst pipes, and trapped indoor moisture pose dangers of flooding, while the summer features natural flooding, rainwater, and consistent humidity inside and out. In other words, flooding and water damage are very real potential problems for homeowners and businesses across the humid continental climate of the Midwest. If you’ve experienced problems with flooding or water damage, ServiceMaster DSI provides comprehensive water damage restoration including expert restorative carpet cleaning in Indianapolis, IN.

When it comes to indoor flooding, there are several levels of severity determined by the contents of the floodwater. These levels can be divided into three categories, which affect your carpets in different ways.

  1. Sanitary: If rainwater pools, pipes burst, or other sources of clean or filtered water flood your home or business, this is considered sanitary flooding, and it’s the best possible scenario for when flooding occurs. Your carpets can easily be disinfected in the event of sanitary flooding with our safe yet effective green cleaning and state-of-the-art carpet cleaning equipment. Our technicians also have expert training in comprehensive water extraction and dehydration to prevent long-term damage from mold growth and bacteria in your carpets.
  2. Unsanitary: Unfortunately, unsanitary flooding is the most common type of indoor flooding and source of water damage. Most types of water, including dish water, shower water, ground water, still water, and burst pipes not containing filtered water, are considered unsanitary. This means they contain harmful particulates like bacteria, mold spores, and even viruses that can infect your carpets beyond recovery without immediate professional carpet cleaning assistance. Our carpet cleaning technicians can often restore carpets affected by unsanitary flooding, but there are times when carpeting should be completely replaced for safety reasons.
  3. Black water: Any flood waters containing raw sewage, agricultural runoff, dangerous chemicals, or high concentrations of biohazards are categorized as black water. Carpets affected by black water flooding should be replaced immediately. Our cleaning technicians can treat other materials affected by black water flooding, but carpeting, upholstery, and other porous materials are often irretrievable.

In most cases, our carpet cleaning technicians can restore your carpets after they’re damaged by flood waters. For more information about our commercial and residential services including carpet cleaning in Indianapolis, IN, contact ServiceMaster DSI at (844) 413-3130 today.

→ No Comments Tags: Water Damage Restoration ·

Previous Lake-Effect Snow Blizzards and When Winter Weather Demands Water Damage Restoration in Chicago, IL

January 18th, 2017 · No Comments

Like most Midwestern cities, Chicago spends four to six months of the year battling with cold winds, freezing rain, slush-covered streets, and snow. Fortunately, because the city sits approximately south of Lake Michigan, most of the weather is unaffected by the lake, and lake-effect snow is a rare occurrence. Instead, the weather usually flows from the northwest, bringing arctic air over Chicago before it meets the lake. Though rare, lake-effect snow is not unheard of in the Windy City, and when it does occur, it can cause devastating damage to homes and business all along the Illinois-Lake Michigan border. If you experience damage from winter weather, you can count on ServiceMaster DSI for comprehensive water damage restoration in Chicago, IL.

When lake-effect snow does hit Chicago, the results have often included deep snows and other severe winter weather. The list of notable blizzards in Chicago is alarmingly hefty, but some stand out more than others when looking at lake-effect snow.

Blizzard of 1999

Hitting just after the New Year ushered in 1999, this blizzard dumped around two feet of snow over Chicago in less than 48 hours. The storm struck across the Midwest and large sections of Canada, leaving behind record low temperatures and paralyzed cities. Though this blizzard stemmed from arctic winds from the northwest meeting Atlantic winds from the east, the extreme cold air created significant amounts of lake-effect snow that fell directly over Chicago and up the west coast of Lake Michigan. The lake-effect snow was responsible for nearly all the snowfall in metro Chicago between January 2nd and 4th. Transportation was frozen and a federal disaster was declared in 45 Illinois counties. The building damages from the storm cost around $400 million (almost $600 million today).

Blizzards of 2011, 2015, and 2015

Though today, Chicagoans enjoy snow-free (albeit frigid) weather compared to the same time of year 18 years ago, the possibilities of a blizzard remain even until late March. Around Groundhog Day alone, very similar winter storms hit Chicago in 2011, 2015, and 2016. The 2011 storm affected all of North America with weather changes, creating blizzard conditions and thunderstorms in northern Illinois. It was the third largest snowfall in Chicago, after the 1967 and 1999 blizzards. The 2015 storm spread from the east coast to Chicago, forcing lake-effect snow across the city and leaving behind close to 22 inches in northern suburbs. The most recent Groundhog Day blizzard, in 2016, stalled flights leaving Chicago airports and dumped lake-effect snow on major highways around the city.

In many ways, winter begins again with a new year, and Chicago isn’t in the clear just yet when it comes to winter weather. If you experience building damage from winter storms, contact ServiceMaster DSI at (844) 413-3130 for professional water damage restoration in Chicago, IL.

→ No Comments Tags: Water Damage · Water Damage Restoration ·

The Point of No Return for Building Fires and Beginning the Recovery Process With Fire Damage Restoration in Kansas City, MO

December 28th, 2016 · No Comments

All building fires are damaging to the homes and businesses they affect, and even the smallest kitchen blaze can leave long-term soot and smoke damage if restorative action is not taken. ServiceMaster DSI provides emergency and comprehensive fire damage restoration in Kansas City, MO, so home and business owners can recover from the effects of building fires. Despite the experience and high quality training of our restoration technicians, the fact remains that some fires leave behind damage to building structures that would be dangerous to superficially restore.

When fires reach a certain temperature, they can damage most materials beyond repair. Our restoration technicians are trained to recognize the symptoms of building structures that have been damaged beyond repair and that need replacement. Fire affects each building material in a different way and each material can become permanently damaged at a different temperature.

Steel withstands high heat compared to many other building materials, retaining almost full structural integrity up to 930º F. However, there are many types of steel that begin to become distorted from extended exposure to temperatures above 600º F. Distorted steel may still be as strong as the original form, but it can also be altered beyond use from the flames.

Wood is a highly combustible building material that quickly deteriorates at temperatures above 400º F. Even extended exposure to temperatures as low as 150º F can begin to damage the structural integrity of wood beams, panels, and bars. Charring and acid burns are a common symptom of minor to severe fire and soot damage.

Concrete is one of the strongest building materials in the face of heat. Even with exposure to flames between 800º F and 1,100º F, concrete can emerge with minor damage. Concrete can experience minute cracking and surface breaks at temperatures above 1,100º F, and concretes with silica compounds can lose almost 50% of their integrity past 1,200º F.

Brick and mortar is also able to withstand high temperatures, having already been fired at around 1,000º F before construction use. Most masonry can hold integrity up to 1,800º F, although mortar can crack and crumble at much lower temperatures (between 500º and 700ºF).

For all types of building materials, our restoration technicians are trained recognize the signs of minor to extreme fire damage. Contact ServiceMaster DSI at (844) 413-3130 for expert disaster recovery and comprehensive fire damage restoration in Kansas City, MO

→ No Comments Tags: Fire Damage Repair · Fire Damage Restoration ·