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ServiceMaster DSI | News & Tips

Removing Smoke and Soot Residue: Learning More about Fire Damage Restoration in Indianapolis, IN

June 22nd, 2018 · No Comments

emergency fire damage

When a fire takes place in the home, there are three main types of smoke and residue that can be present. Our fire damage restoration experts are trained to recognize how your Indianapolis, IN home was affected and take the appropriate actions to restore your home to its former state. By learning more about these smoke and residue types, you can understand better just how your home might be affected when a fire occurs.


When plastic or fabric is burned, it creates a synthetic residue due to the materials being oil-based. Window coverings, carpeting, furniture, and electronics can all create this type of residue. Synthetic materials create a thick black smoke and a smeary type of residue is left behind. Such residue and smoke must be cleaned properly with our fire damage restoration services in Indianapolis, IN to ensure success.

 Natural Smoke and Residue

When natural products like paper and wood burn, they create what is known as natural smoke and residue. A dry, powdery residue similar to what you see after a bonfire has gone out is created. This type of residue is easier to clean.


When proteins like meat and beans are burned, it creates a residue that’s yellow-brown in color, and the texture of the residue will be greasy due to the fat content of the protein. The greasy texture can be difficult to clean and requires the right tools and experience that our fire damage restoration experts can provide.

When your Indianapolis, IN home is affected by fire, it can be damaged in several ways due to the smoke, residues, and actual flames. It’s important to have a quality team by your side that knows what to do to restore your home. When your home suffers from a fire, contact our office immediately at (844) 413-3130. We can provide the essential assistance you need to restore your home to its former state as quickly as possible.

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Heating and House Fires: Access Disaster Restoration in Chicago, IL

June 4th, 2018 · No Comments

disaster restorationDisaster restoration in Chicago, IL is one service option we provide at ServiceMaster DSI. Unfortunately, disasters, such as a house fire, affect the home. In the Chicago area, temperatures are still quite cold, which leads to the need for heat in the home. Many homeowners use portable heating systems—units that are known to cause fires in the home. It’s important to learn more about space heater safety, so you can avoid a fire in the home. If your home is affected by a fire, disaster restoration services can be provided.

Space Heater Safety

Using space heaters in the home can provide comfort when Chicago temperatures plummet. However, the units can also cause a fire in the home. It’s important to learn how to use such heaters properly to avoid a house fire. Space heaters need to be used only when homeowners are home and should be turned off during the nighttime hours. Heaters should be placed in an area away from things, such as clothing or furniture, as this can start a fire. By using space heaters properly, you can avoid the need for disaster restoration within your Chicago, IL home.

Disaster Restoration after a Fire

If your home is subject to a fire due to space heater usage or another issue, disaster restoration can help your Chicago, IL property. With disaster restoration, our experts will review your home and determine a course of action. We’ll remove damaged items and materials, focusing on removing the smoke smell as well as soot stains from the home.

While you may look at your home and see a loss, we see promise. Our experts know how to restore a home after a fire and will work hard to revitalize your home as quickly as possible.

If you’ve been affected by a house fire, we can help. Contact our team today to learn more about the restoration services we provide after a fire occurs. We can be reached via telephone at (844) 413-3130. Give us a call today to see how we can help your home after a disastrous fire.

→ No Comments Tags: Disaster Restoration · Fire Damage · Fire Damage Repair · Fire Damage Restoration ·

Why You Need Professional Hoarding Cleanup Assistance in Kansas City, MO

May 1st, 2018 · No Comments

When someone you love struggles with a hoarding disorder, the cleanup process can be tough. You have to ensure the hoarder is ready to clean up the space, the process is done in the correct way, and emotional help is available during the process. The best way to assist is to ensure that you receive professional hoarding cleanup in Kansas City, MO.

Why is Professional Hoarding Cleanup Assistance Needed?

For most family members of hoarders, it can be hard to understand why trash is not thrown away or so many possessions are being kept. You may have a hard time understanding why they can’t just clean up their home. Hoarding is a mental condition that affects the brain in many ways. Hoarders can become attached to belongings, even trash, and find it difficult to throw away even a single piece of paper.


Professional assistance is needed in a hoarding cleanup situation in Kansas City, MO as the individual needs to be provided with emotional care during the cleanup process. A team needs to be put in place along with healthcare professionals to assist the hoarder in recognizing why they hoard items and then work towards a solution. The process can be long and arduous, but the individual can learn how to cope with the mental side of hoarding which can then help in alleviating the problem.


Determining the Underlying Issue

In most hoarding cases, the individual has an underlying cause behind the need to hoard. Hoarders can be holding on to possessions and/or trash for comfort, a feeling of safety, or due to a tragic event or emotional trauma. To effectively deal with the condition, a medical professional is required to assist in finding the underlying cause and treat the individual to move past their hoarding tendencies. Hoarding cleanup in Kansas City, MO is available so those who suffer from the condition can receive help.


If you or someone you love is suffering from a hoarding condition and needs immediate attention, contact ServiceMaster DSI Enterprise at (844) 413-3130. Our professional hoarding cleanup team is ready to assist and answer any questions or concerns you may have.

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Free Continuing Education (CE) Classes Available for Insurance Professionals

April 30th, 2018 · No Comments

As a thank you to Insurance Professionals, ServiceMaster DSI, offers free Continuing Education (CE) courses in each of our branch locations (Chicago, Champaign, Denver, Downers Grove, Indianapolis, Kansas City, Lake Zurich, Princeton, Rockford, Springfield, IL, and Springfield, MO).

All ServiceMaster DSI courses are free to licensed Insurance Personnel and meet all state property/casualty continuing education renewal requirements to keep your license active in the appropriate state you reside in (Colorado, Illinois, Indiana, Kansas, Missouri, Texas, and/or Wyoming).

ServiceMaster DSI holds a wide variety of well-researched classes ranging from a valuable classroom ethics course to general property/casualty disaster restoration courses. Some of the classes that we offer are:

  • Ethics (3 ETH Credits): Ethics – If You Don’t Live It, You Don’t Believe It is a 3-hour presentation designed to educate you and your staff about decision making. In this class, you will learn how moral and ethical decision making is part of our everyday lives.
  • Insurance Fraud (3 GEN Credits): Insurance Fraud is a 3-hour training program designed to educate insurance professionals on the history, laws, and statistics relating to insurance fraud.
  • Mold Remediation (3 GEN Credits): Mold Remediation is a 3-hour course that explains misconceptions of mold, the life cycle of mold, and procedures needed to properly remediate a mold loss.
  • Smoke and Odor Damage Mitigation (3 GEN Credits): Smoke and Odor Mitigation is a 3-hour course that looks at the procedures needed to properly mitigate a smoke or odor loss. This course dives into misconceptions of mitigation, compares single and complex fires, how soot and smoke can cause more damage than the fire itself, and gives examples of the proper things to do in a smoke and odor damage mitigation situation to save money for the customer and insurance company.
  • Subrogation Reporting on Mitigation Claims (3 GEN Credits): Subrogation is a 3-hour course designed to educate insurance professionals about how the training and experience of a professional mitigation/restoration company can help insurance companies with their subrogation efforts.
  • (NEW) Surviving a Business Disaster (3 GEN Credits): Surviving a Business Disaster is a three-hour course that examines what happens when a disaster occurs in a business and the importance of having a plan in place prior to the disaster event.
    Trauma and Bio-Hazard Losses (4 GEN Credits): Trauma and Bio-Hazards Losses is a four-hour course designed to teach insurance professionals when to request trauma and bio-hazard cleaning services and how to set some customer expectations based on this type of trauma and difficulty of its removal.
  • Water Damage Mitigation (3 GEN Credits): Water Damage Mitigation is a three-hour course that looks at the misconceptions of mitigation, the benefits of mitigating a loss early, and procedures needed to properly mitigate a water loss.

As you plan your 2018 insurance license renewal, be sure to check out our 2018 CE Class schedule here. You can register for these free CE classes in three ways:
• Register online on our website here.
• Call our office at 844-413-3130 to register over the phone.
• Email our CE Department at ce@smdsi.com to register.


→ No Comments Tags: Uncategorized ·   · ·

Accident in the Workplace: Let Trauma Cleanup in Denver, CO by ServiceMaster DSI Restore Your Business

April 3rd, 2018 · No Comments

workplace trauma cleanupIn an industrial work environment, accidents are common. Unfortunately, most industrial job sites require heavy machinery or machines that can be dangerous to operate. Often times, accidents occur where employees are severely injured or even die due to machine malfunctions or accidents. When an accident occurs in the workplace, it can be a traumatic event and require cleanup. With the help of ServiceMaster DSI’s trauma cleanup in Denver, CO, the job site can be cleaned and restored to its former state.

Accidents in the Workplace

Every year, individuals are subject to accidents in the work place. In an industrial environment, accidents can occur with machinery that results in major injury or death. When such an accident occurs, work stops, and the area of the accident must be cleaned up. This is not an easy task for fellow coworkers or management as they have just seen a horrible accident and are not emotionally prepared to clean the space. With our trauma cleanup services in Denver, CO, we handle the cleanup for you. Our experts are equipped with the technology, cleaning tools, and safety knowledge to clean the space and prepare it for use once again.

Trauma cleanup services in Denver, CO are there when you need them. Accidents occur suddenly and without warning. By learning more about this cleaning service, you have an option when it comes to cleaning up after an accident in the workplace. Our experts have handled many job site accidents, working quickly to clean up biohazardous materials and restoring the work environment once again so employees can comfort each other after the incident instead of worrying about cleaning up.

Keep our telephone number on file in the event the need for trauma cleanup services arises. We can be reached at (844) 413-3130 anytime. Let our experts handle your cleanup needs so your employees are not subject to the harrowing site after an accident occurs. Our team will arrive quickly and clean the area with great care, ensuring safety regulations are followed and the work environment is safe for future use.

→ No Comments Tags: Safety ·

Rely on Carpet Cleaning in Indianapolis, IN, When Disaster Strikes

March 6th, 2018 · No Comments

carpet cleaningIn a large-scale loss scenario within the home, several aspects can be involved, with restoration services needed. Take for example a flooding scenario. If water were to enter the home due to flash flooding or another natural disaster, any carpeting in the home would be soaked with water and in need of cleaning. The water must be removed in order to restore the home and avoid any future issues. When it comes to flooding in the home, rely on carpet cleaning services in Indianapolis, IN, to see your home restored.

How Water Affects Carpeting

In a disaster scenario where water has entered the home, carpeting will instantly begin to soak up the water. In most homes, carpeting is installed with a carpet padding, so there is essentially two layers above the subfloor. When water enters the home, the carpeting material will begin to soak up the water. Over time, the water continues to soak into the material, seeping down into the padding and then on to the subfloor. Depending on the amount of water in the home and how long it has sat unattended, the flooring and subfloor may have to be replaced.

Most homeowners have no idea how to take care of water damage in the home, particularly when it comes to carpeting. With carpet cleaning in Indianapolis, IN, via ServiceMaster DSI, your carpeting will be assessed and a plan created. For the most part, carpeting can be cleaned, with all moisture removed without the need for a new installation.

All water and moisture have to be removed from the flooring if it is to stay in the home. Any moisture left behind can result in mold and mildew growth, which is bad for the home and the health of those living inside. With our help, your home will be restored, with your carpeting saved or replaced to ensure a safe environment for your loved ones and no future issues in the home.

When your home is affected by water damage, contact our cleaning experts at ServiceMaster DSI. We’re ready to assist and can provide more information on our carpet cleaning services for Indianapolis, IN, or we can schedule an appointment. Call us today at (844) 413-3130.

→ No Comments Tags: Hurricane · Water Damage · Water Damage Restoration ·   · · ·

Avoid Mold Issues with Water Damage Cleanup in Chicago, IL

January 26th, 2018 · No Comments

water in living room

Finding water damage in your Chicago home is never a good sign. Whether you find a water spot on the ceiling or flooding in the basement, water can lead to major issues in your home if not addressed quickly. Take, for example, flooding in a basement. The water must be removed quickly and the area dried completely to prevent the development of mold. Time and time again, homeowners are left with mold issues due to water damage they were unaware of or water damage that wasn’t cleaned properly. With water damage restoration, you have access to the latest equipment and techniques for water removal and damage treatment in your home, ensuring you’re not affected by mold in the future.

 What Mold Does to the Home

Without immediate and proper water damage cleanup, mold and mildew will begin to grow in and near the moisture source within 48 hours. Once it starts it can quickly spread into other areas of your Chicago, IL home. Mold can cause all sorts of repair issues as well as health hazards. Any surface that’s contaminated with mold will have to be cleaned correctly. As far as your health is concerned, mold can lead to respiratory issues that can be particularly harmful to children and the elderly. With the right water damage restoration service for your home, mold issues can be avoided and your home made safe once again.

 The Restoration Process

At ServiceMaster DSI-Enterprise, we specialize in cleaning major loss scenarios involving water damage. Our water damage restoration services in Chicago, IL, consist of the latest methods of cleanup as well as the best tools to ensure your home is restored to its former state. During our restoration services, any standing water will be thoroughly extracted from the home. The property will then be evaluated and dried utilizing industrial air movers and dehumidifiers so no moisture remains. Repairs will be completed, and personal belongings cleaned as needed.

We work hard to ensure your home is dried and restored as quickly and efficiently as possible. If your home suffers water damage, contact our office immediately at (844) 413-3130 to schedule an appointment or learn more about our water damage service options.

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Emergency Response for Your Home With Fire Damage Restoration in Kansas City, MO, via ServiceMaster DSI-Enterprise

December 13th, 2017 · No Comments

emergency fire damage

When a fire takes place in the home, you may feel that you’re experiencing a total loss. Fire is one of the most damaging elements known on earth. From the flames to the smoke and soot, every area of your home can be affected. The way you handle the fire damage will determine if you have issues in the future. For many Kansas City, MO homeowners, they’ve never had to consider fire damage restoration services. With these services, your home can be restored after the fire, allowing you to return to your home with no reminder of the massive damage that occurred before.

Has Your Home Been Affected by a Fire?

If your Kansas City, MO, home is affected by a fire, regardless of the size, then you can certainly benefit from fire damage restoration. These services will ensure that you’re able to enjoy your home once again, free of damage and worry. Most homeowners have no idea about the complicated cleaning and repairs that need to be completed after a fire. Without immediate restoration service, you could be dealing with damage for many years to come.

With expert assistance, the fire, smoke, and soot issues are dealt with carefully. Complete repair is provided in a timely manner to ensure that no presence of a fire is detected in the future. Deodorizing, the drying out of the property due to water being used to put out the fire, and repairs of the walls, flooring, ceiling, etc. is completed to get your home back in working order.

A Safe and Restored Home

With the help of fire damage restoration services in Kansas City, MO, your home can be returned to its former state. You will have no worries as professional restoration experts will assess the damage and create a plan of action, helping to restore your home to its former state.

At ServiceMaster DSI – Enterprise, we offer quality fire damage service options so that you can live in your home once again. When you find that your home has been subject to a damaging fire, give our restoration experts a call. Contact us today at (844) 413-3130 for more information or to schedule an appointment.

→ No Comments Tags: Fire Damage · Fire Damage Repair · Fire Damage Restoration ·

ServiceMaster DSI Hosts Live Burn

December 11th, 2017 · No Comments

ServiceMaster DSI Hosts Live Burn

On Friday, October 6th, ServiceMaster DSI partnered with the Plainfield Fire Department and presented a Live Burn Continuing Education demonstration for over 60 clients at the Plainfield Fire Protection District in Plainfield, IL. The Live Burn event started with a Continuing Education class, titled Understanding Smoke Mitigation, where ServiceMaster DSI reviewed proper smoke mitigation steps with insurance professionals and how they can help reduce the severity of loss for their policyholder’s property. After the class, the attendees observed live burn demonstrations in six custom-built fire scenes to learn how different fires occur in homes and businesses, what insureds can do after a fire occurs at their property, and how ServiceMaster DSI can help.

As a national leader in fire restoration, ServiceMaster DSI has seen first-hand what a devastating experience a fire is to a family, property owner, and/or business.  This is why ServiceMaster DSI hosts disaster preparedness training programs for their clients such as this Live Burn event.  “You will hear a lot of us say in our presentations to our clients that the key is preparedness and to be ahead of the game. During the live burn demonstration, you would have heard a lot of questions and answers on how to coach insureds when something goes wrong, how to react to them, when they should or shouldn’t leave their home, etc. This is why we are bringing these live burns, live floods, and other types of events to our clients to have them more prepared in the future, not only when it happens, but before it happens, so they can react better when it does happen,” said Cal McCarty, National Director of Sales at ServiceMaster DSI.

Click here to learn more about our CE classes that ServiceMaster DSI offers in your area or call our 24/7/365 live customer service center at 844-413-3130.

→ No Comments Tags: Fire Damage · Live Burn · SMDSI Events ·

Repair Your Home or Business With Disaster Restoration in Denver, CO, Services Via ServiceMaster DSI-Enterprise

November 7th, 2017 · No Comments

disaster restoration

Disaster can strike at any time. Your Denver, CO, home or business can be subject to damage from water, fire, or natural disasters and will need restoration immediately. In a large loss scenario, you need expert advice on how your property can be restored. Only disaster restoration experts can provide you with reliable information and effective restoration to get your home or business back to normal.

There are many events that can lead to large loss scenarios in your home or business. For example, a natural disaster such as severe thunderstorm can lead to damage from water, wind, and even fire from lightning strikes. Trees can fall on top of properties and flooding can occur due to heavy rains. Whatever the case may be, your property can still be restored when experts are brought in to survey the damage. Never feel that disaster restoration is not an option when it comes to your Denver, CO, property. You may find that your options are not as limited as you thought and that your home or business can be quickly restored.

Whenever disaster strikes and you are facing a large loss scenario, contact disaster restoration experts immediately, such as those at ServiceMaster DSI-Enterprise. We will survey your Denver, CO, property and develop an action plan to ensure restoration is completed as quickly as possible. We will also communicate with you as to what is happening the entire time, so you never feel out of the loop. Depending on the damage to the property as well as the cause of damage, such as fire or water, specific actions will need to be taken. You want experts on hand to provide you with accurate information so you can make the best decisions for you and your property.

At ServiceMaster DSI-Enterprise, we only provide the best services to restore your home or business to pre-loss condition. In a major loss scenario, you need experts by your side to relieve the stress you experience after such a trauma. Rely on the highly qualified team of restoration experts to restore your property to working order. Contact our office today at (844) 413-3130 to learn more.

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